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If you’ve ever called the Southington Police Department, you’ve probably spoken to a Public Safety Dispatcher. Dispatchers handle police, fire and medical calls on routine lines as well as the 911 emergency line. They give medical instructions over the phone to help people during that critical time before the ambulance arrives. Dispatchers send officers to your house when you need them. Dispatchers make sure the Fire Department gets to fire calls as quickly as possible. Dispatchers are often considered the first responders to a scene because they are responsible for gathering as much information as possible to keep both victims and officers safe.



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